Sport Motoring - Santa Rosa Beach, FL
Took the wife's audi in for an alignment and check engine light. The guys were very professional. Clean place. We look forward to hearing from them about future specials.
Mark, thank you for the feedback and we feel terrible about disappointing you on your first visit. In fact we were just discussing what we could try to do to make it up to you when we get back to normal. The unfortunate situation that you experienced is because we have experienced a ripple in our scheduled production because one of our lead technicians had a family emergency and has been out for several days. I agree with you on the communication but I must say this is not a shop lacking on integrity; we’re a very busy shop and with the unexpected absence of a key person, the guys are falling a little short on trying to meet all of the demands. Hopefully you’re an understanding person and will give us another chance to restore your confidence.
- Sport Motoring - Santa Rosa Beach, FL